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User Experience Desinger
at ACI Worldwide in Waltham, MA
ACI Worldwide, Inc. is a global provider of electronic payments solutions for the world's top financial institutions, retailers and payment processors serving more than 800 customers in 88 countries. Customers rely on ACI software and services to deliver reliable, scalable and secure payment services every second every day. ACI has an exciting opportunity for a User Experience Designer to join our team in Waltham.
Essential Duties and Responsibilities:
• Formally presents user research & usability testing results, information architecture, and deliverables to x-functional team.
• Independently initiates and designs user research and usability testing projects.
• Runs the Persona Council on a given product line.
• Runs Task Model collaboration workshops with the x-functional team on a given product line.
• Represents UXD in the PDM process framework.
• Independently creates information architecture and prototypes.
• Oversees the work of lower level UXDs.
• Translate business needs and user research data into user interface requirements.
• Design and conduct field research with end-users to develop the most effective user experience. Turn data into actionable information through data analysis and formal reports. Communicate findings to x-functional teams.
• Work with x-functional teams and user research data to create and iterate robust personas. Conduct assessment methods such as heuristic analyses, UI reviews, KLM GOMS, etc. Build comprehensive task models.
• Design and develop information architecture solutions including by not limited to: flowcharts, wire frames, concept sketches, UI mockups, site maps, prototypes, and task models.
• Design information structure and navigation flows that anticipate user paths and logical process flows. Demonstrate an understanding of the balance between efficiency, ease of use, and business goals.
• Design and perform various types of usability tests. Turn data into actionable information through data analysis and formal reports. Communicate findings to x-functional teams.
• Manage and mentor lower level UXDs on the UXD process throughout the product development lifecycle.
Minimum Requirements Needed:
• Master’s degree in human factors, user experience design, HCI, or related discipline highly desired.
• Project or academic work that demonstrates skills and understanding in user centered design methodologies.
• Experience working in a fast-paced, multidisciplinary environment.
• At least 2 years of experience working on a high-tech UXD team as a researcher and information architect.
• Thorough understanding of field research methods, such as interviews, contextual inquiry, focus groups, surveys, roundtable usability testing, etc.
• Thorough knowledge of data analysis.
• Thorough understanding of usability testing methods, such as formative, summative, moderated, automated, remote, local, RITE, etc.
• Thorough understanding of persona development, task analysis, design heuristics, and use cases (abstract and concrete).
• Thorough understanding of information architecture concepts, conceptual design, and detail design.
• Ability to interpret Product requirements documents from a user-centered perspective vs. a feature centered way.
• Proficiency with standard prototyping tools such as paper, Axure, iRise, Powerpoint, Visio, etc. to create screen mockups, lo-mid fidelity prototypes, and communicate conceptual design concepts.
• Excellent written and oral communications skills. Can authoritatively represent and explain UXD concepts.
• Fundamental understanding of project management and business process management concepts.
• Ability to lead UXD effort throughout the product development lifecycle.
• Experience with agile development, waterfall development, and other development methodologies.
Highly Desired Skills:
• Experience with banking & finance applications.
In return for your expertise, we offer challenge, opportunity, and an excellent compensation and benefits package in a casual environment. Once you experience ACI, you’ll agree there is no better place to work. To apply visit our web site at www.aciworldwide.com and use job code 3090BR.
Essential Duties and Responsibilities:
• Formally presents user research & usability testing results, information architecture, and deliverables to x-functional team.
• Independently initiates and designs user research and usability testing projects.
• Runs the Persona Council on a given product line.
• Runs Task Model collaboration workshops with the x-functional team on a given product line.
• Represents UXD in the PDM process framework.
• Independently creates information architecture and prototypes.
• Oversees the work of lower level UXDs.
• Translate business needs and user research data into user interface requirements.
• Design and conduct field research with end-users to develop the most effective user experience. Turn data into actionable information through data analysis and formal reports. Communicate findings to x-functional teams.
• Work with x-functional teams and user research data to create and iterate robust personas. Conduct assessment methods such as heuristic analyses, UI reviews, KLM GOMS, etc. Build comprehensive task models.
• Design and develop information architecture solutions including by not limited to: flowcharts, wire frames, concept sketches, UI mockups, site maps, prototypes, and task models.
• Design information structure and navigation flows that anticipate user paths and logical process flows. Demonstrate an understanding of the balance between efficiency, ease of use, and business goals.
• Design and perform various types of usability tests. Turn data into actionable information through data analysis and formal reports. Communicate findings to x-functional teams.
• Manage and mentor lower level UXDs on the UXD process throughout the product development lifecycle.
Minimum Requirements Needed:
• Master’s degree in human factors, user experience design, HCI, or related discipline highly desired.
• Project or academic work that demonstrates skills and understanding in user centered design methodologies.
• Experience working in a fast-paced, multidisciplinary environment.
• At least 2 years of experience working on a high-tech UXD team as a researcher and information architect.
• Thorough understanding of field research methods, such as interviews, contextual inquiry, focus groups, surveys, roundtable usability testing, etc.
• Thorough knowledge of data analysis.
• Thorough understanding of usability testing methods, such as formative, summative, moderated, automated, remote, local, RITE, etc.
• Thorough understanding of persona development, task analysis, design heuristics, and use cases (abstract and concrete).
• Thorough understanding of information architecture concepts, conceptual design, and detail design.
• Ability to interpret Product requirements documents from a user-centered perspective vs. a feature centered way.
• Proficiency with standard prototyping tools such as paper, Axure, iRise, Powerpoint, Visio, etc. to create screen mockups, lo-mid fidelity prototypes, and communicate conceptual design concepts.
• Excellent written and oral communications skills. Can authoritatively represent and explain UXD concepts.
• Fundamental understanding of project management and business process management concepts.
• Ability to lead UXD effort throughout the product development lifecycle.
• Experience with agile development, waterfall development, and other development methodologies.
Highly Desired Skills:
• Experience with banking & finance applications.
In return for your expertise, we offer challenge, opportunity, and an excellent compensation and benefits package in a casual environment. Once you experience ACI, you’ll agree there is no better place to work. To apply visit our web site at www.aciworldwide.com and use job code 3090BR.
Recent jobs at ACI Worldwide
User Experience Designer at ACI Worldwide in Waltham, MA
10-11-2011
Published on 10-11-2011