Full-time Principal UX Designer

at Asurion in San Francisco

Asurion’s New Services Product Group is looking for people who are passionate about creating new products to solve real user problems. We embrace Lean Startup principles and provide a dynamic, collaborative and transparent culture where your talent is valued over a role title.

We are seeking a designer with expertise in both interaction and user interface design to create the visual design language across our new product solutions.

Your role will be to envision how people should experience our products, conduct experiments with real users, incorporate insights with your design aesthetic and bring that vision to life in a way that feels inspired, refined and delightful.

As part of the User Experience team you will be collaborating closely with Engineers and Product Managers throughout the design process – from brainstorming and user studies, to creating user flows, mockups and prototypes, to building solutions that deliver great value to our customers.

As part of a core team, you will take explorative ideas from concept to reality. A unique opportunity that offers variety and innovation, and a chance to learn as you encounter and overcome new challenges every day.

KEY REPONSIBILITIES
•Create holistic design solutions that address business and user needs
•Work collaboratively with other designers, analysts, developers and product owners to fosters a shared understanding of the user-centric design
•Participate and incorporate end-user insights from A/B testing, contextual inquiry and other methods of user study.
•Develop lo-fidelity high-level storyboards/mockups, and hi-fidelity detailed prototypes to effectively communicate design ideas.
•Communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually
•Create production-read assets and design specifications for Engineering to develop both Android and iOS mobile applications.
•Create guidelines, reference artifacts, and resources for training and marketing

QUALIFICATIONS
•At least 7-10+ years of experience in a UX design role
•Master’s degree preferred or Bachelor’s degree (or higher) in Interaction Design, Human Factors Engineering, Human Computer Interaction, Industrial Design, or similar with 10 years experience
•Exceptional ability in visual design and typography, ability to convey concepts through wireframes, flows and mockups and attention to detail.
•Experience in launching native mobile products (iOS, Android).
•Experience with Adobe CC suite, Sketch, Invision and prototyping tools.
•Awareness of the technologies used to create web/mobile experiences
•The ability to prioritize projects, communicate progress and deliver on time
•Solid understanding of Agile methodologies and how to incorporate UX design into the process
•Superior written and verbal communication skills, and an ability to tell compelling stories about your designs and present your work with confidence

2 or more of the follow preferred:
•Developing applications for IoT
•Designing Voice User Interfaces
•Industrial Design
•Production tools like Photoshop, Fireworks, Illustrator
•Conducting remote user testing and/or analytical research



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Published on 28-02-2017